Monday, October 14: All Day
The casino will be closed from October 13 at 10pm until October 15 at 10am for a systems upgrade.
When the casino re-opens, you will need to have a new card printed and
reestablish your PIN. Your Point and Comp Balances have not changed
and will still be there for you to use. We just need to print you a new card and
there will be stations set-up just for that purpose to minimize inconvenience.
You new Player’s Club Card will now be valid for play at Gold Dust West Reno
and at Sands Regency. Your balances will not change. If you have a Player’s
Club Card at the Sands Regency, the comp balances from both casinos will
now be combined. You can redeem your comps directly at the restaurant
outlets at Gold Dust West Reno and at Sands Regency.
Thank you for being patient during this transition
to a new player rewards and kiosk system.